By Christopher Baber, Richard McMaster
ISBN-10: 1317124960
ISBN-13: 9781317124962
ISBN-10: 147247080X
ISBN-13: 9781472470805
The ways that organisations utilize details to be had to them to make judgements and deal with task is a vital subject of research for human components. while the data is doubtful, incomplete or topic to alter, then selection making and task administration can develop into demanding. less than such conditions, it has turn into average to take advantage of the idea that of sensemaking because the lens in which to view organizational habit. This e-book deals a special viewpoint on sensemaking via its attention of the range of how during which Incident reaction is controlled by means of the Police. As an incident strikes from the preliminary name dealing with to next mobilization of reaction to first officer attending, a variety of info is got, processed and shared, and the association (and people who paintings inside it) face demanding situations of creating feel of the location to which they're responding. relocating from regimen incidents to large-scale emergencies, the authors discover how sensemaking is encouraged and stricken by the demanding situations of interoperability inside and among enterprises. furthermore, the e-book develops a view of sensemaking which attracts at the concept of allotted cognition, focusing specifically at the query of ways the know-how that's on hand to Police team of workers can help (and occasionally thwart) their skill to make feel of the unfolding state of affairs. the most argument during this e-book is that sensemaking is sent cognition, and that cognitive procedures fascinated about sensemaking are mediated via interactions with artifacts and different brokers. 3 views of sensemaking as dispensed cognition are provided: making feel with artifacts, making experience via artifacts, and making feel via collaboration
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Extra info for Grasping the moment: sensemaking in response to routine incidents and major emergencies
Example text
In other words, sensemaking involves an active response to a situation, taking in information from the world and structuring it in order to inform the choice of response. In this way, sensemaking requires an individual to engage in cognitive activity in which information is collected, collated and sifted (making) in order to produce a coherent and consistent account (sense). In this chapter, we consider how this activity might be performed, focussing in particular on ideas that are developed in the field of NDM.
E. e. acting on the situation). This implies that sensemaking is not simply a matter of filling the gap but also (and more importantly) of recognising and acting upon the gap. Put another way, sensemaking begins with some knowledge arising from active exploration of the situation. This leads to what Baron and Misovich (1999) term knowledge by acquaintance, which involves responding to particular features of the situation. In order to explore this knowledge in detail, or share it with other people, there is the need to shift from knowledge by acquaintance to knowledge by description, which, in turn, evokes the use of prior experience.
2 I nd i v idual S ensemakin g In this chapter, we consider sensemaking as a form of individual cognition. Working from the naturalistic decision-making (NDM) perspective, we consider sensemaking as a form of recognition-primed decision (RPD) making and in terms of the data/frame approaches. In these approaches, the individual will extract information (data) from a given situation and seek to apply a frame, which can explain the connections between these data. The challenge is to consider how data are selected and how frames are applied.
Grasping the moment: sensemaking in response to routine incidents and major emergencies by Christopher Baber, Richard McMaster
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