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Extra info for Evaluation of Human Work, Fourth Edition

Sample text

18 Qualitative/Quantitative Debate for Methodology in Ergonomics/Human Factors..................... 22 ‘Objective’ and ‘Subjective’ Methods......................................................................................... 26 Generalisability............................................................................................................................ 27 Interference..................................................................................................................................

1 Aims of ergonomics/human factors. E/HF can be seen in the context of its objectives, which are the well-being of people and of organisations. These might be seen as twin aims, which are neither independent nor mutually exclusive and which have direct and systemic connections. • Cognitive ergonomics: information processing, sensing, perception, decision making, problem solving, reaction, mental workload, fatigue, stress, interface design, reliability, communication, fault diagnosis • Organisational (social) ergonomics: attitudes, motivation, satisfaction, job and team design, hours and patterns of work, pacing, implementation of change • Systems ergonomics: taking a holistic approach to design and evaluation that integrates the physical, cognitive and organisational/social AIMS AND FRAMEWORK FOR ERGONOMICS In most definitions of E/HF, we will find a list of objectives or criteria that drive its application, for instance jobs, systems or products that are comfortable, safe, effective and satisfying.

27 Acceptability and Ethics.............................................................................................................. 28 References......................................................................................................................................... 29 INTRODUCTION It is common to introduce the idea of ergonomics, and of the importance of the human factor, by referring to one of a number of well-publicised disasters in which major loss of life and great commercial costs occurred – from Flixborough to Bhopal, from Three Mile Island to Chernobyl, from Piper Alpha to Ladbroke Grove.

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